Effective Date: July 4th 2025

Thank you for shopping at Trippyverse! We’re committed to delivering your Trippy Flip Chocolate Bars and other products quickly, securely, and discreetly. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

Once your order is placed and payment is confirmed, our team begins preparing it for shipment.

  • Processing Time: 1–2 business days

  • Orders placed on weekends or holidays are processed the next business day.

  • You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Methods & Delivery Time

We offer fast and discreet delivery to ensure your order reaches you safely and on time.

  • Standard Shipping: 3–7 business days (depending on location)

  • Express Shipping: 1–3 business days (available at checkout)

  • International Shipping: 7–14 business days (may vary by region and customs clearance)

Please note: Delivery times are estimates and may be affected by factors such as weather, customs delays, or carrier issues beyond our control.

3. Discreet Packaging

Your privacy is our top priority. All orders are shipped in plain, unmarked packaging with no logos or brand names that reveal the contents.
The label will display only essential shipping details — keeping your purchase completely confidential.

4. Shipping Confirmation & Tracking

Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number so you can follow your package’s journey to your doorstep.
If you do not receive tracking details within 48 hours of your order being processed, please contact us at Info@trippyverse.com.

5. Incorrect or Incomplete Address

Please double-check your shipping information before finalizing your order. Trippyverse is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided at checkout.

If you realize there’s an error, contact our support team immediately. We’ll do our best to correct it before the order ships.

6. Lost or Delayed Packages

In rare cases, shipments may be delayed or lost during transit.

  • If your package is delayed beyond the estimated delivery window, please reach out to our team.

  • If your tracking number shows “delivered” but you haven’t received your package, we recommend checking with your local post office or neighbors first.

If the issue persists, contact us at info@trippyverse.com, and we’ll help resolve it as quickly as possible.

7. International Shipping

We offer worldwide delivery to most countries. However, it is your responsibility to ensure that our products are legal to import into your country before placing an order.
Trippyverse is not responsible for packages seized or delayed by customs authorities.

8. Damaged Items During Shipping

We take every precaution to ensure your order arrives in perfect condition. If your Trippy Flip Chocolate Bar or any other item arrives damaged, contact us within 48 hours of delivery with a clear photo of the damaged product.
We’ll gladly offer a replacement or store credit after review.